Public sector

As problem-solvers, we use a citizen-centred approach to understand complex government systems and/or processes in order to co-design solutions at the federal, provincial, and municipal level. Using human-centred design (service design and experience design), we understand the people you serve in order to find opportunities to drive evidence-based change.

We enjoy working in the public sector because we know that it's the key to making a collective impact in our community.

Areas of focus in the public sector

Citizen engagement and research

Connecting the dots between policy and technology

Collaborative decision-making

System accessibility and inclusion

Digital transformation of government services

Human-centred digital experiences

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"Disco Innovation Studio’s user experience expertise and ability to navigate a swiftly-changing and shifting environment has been key to landing a number of key improvements. We could not have made anywhere near the progress we have made without Disco's guidance and ability to navigate the complex world of digital innovation."

— Emily (Ministry of Energy, Mines & Low Carbon Innovation)

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"Disco Innovation Studio’s user experience expertise and ability to navigate a swiftly-changing and shifting environment has been key to landing a number of key improvements. We could not have made anywhere near the progress we have made without Disco's guidance and ability to navigate the complex world of digital innovation."

— Emily (Ministry of Energy, Mines & Low Carbon Innovation)

We lead with values first

Prioritize Equity & Inclusion

Encourage Collaboration

Empower all voices

Collectively, our team has over 20 years of experience working on projects in the public sector. Our experience working within teams and alongside senior leadership has had great success, seeing the implementation of innovative solutions that promote the sustainability of our communities and environments.

We have experience working with government at all levels, working on cross-jurisdictional and interdisciplinary teams to facilitate co-design and collaboration between many parties.

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Does your team need strategic design expertise?

Get started by having a quick chat with us to see how we can help you design impactful experiences.

  • Have a meeting with us to discover your needs
  • Customize our services to your specific process
  • Start working together to facilitate change through design